General Return Policy
The following terms and conditions apply to all sales unless there is a written contractual agreement stating otherwise. All Returns Are Subject to Little Fit Policies and Return privileges. Please contact customer service by email to initiate your return.
Packaging of Returns
All returns, defective or otherwise must be 100% complete and unworn. Incomplete returns of open or used products or products not in new condition will be assessed additional restocking fees depending on condition and Little Fit ability to remarket the returned product.
Customer is responsible for all return shipping charges; therefore, all returns must be shipped prepaid. Little Fit is not responsible for lost return parcels.
Returns for Non-Defective Items
All non-defective returns authorized by Little Fit, whether opened or unopened, will not be issued after such 30 day period. Authorization may be obtained by contacting Little Fit. Customer will be issued a Return Merchandise Authorization (RMA) which is valid for 10 days. Failure to return a product within the 10 day authorization period will be deemed to be an acceptance of the product.
All packages shipped from Little Fit are inspected prior to shipment. However, from time to time, damage during shipping may occur. Packages that are obviously damaged should be refused upon original delivery attempt. If the package is accepted, then any damage should be noted on the carrier delivery record prior to the driver leaving your premises. Any hidden or internal damage to any product must be reported within the first 7 days of receipt to arrange for a carrier inspection and return of the damaged product(s). Please save the product, the shipping carton and all manufacturer packaging. Timely receipt of this information is necessary for Little Fit to file a damage claim. Failure to notify Little Fit of damage within this time period will be deemed an acceptance of the product, and standard return policies will apply.
All refused orders (for reasons other than shipping damage) will be subject to a minimum 15% restocking fee. Shipping charges are not refundable if shipment is refused at the time of delivery. In addition, refused orders will be subject to additional shipping charges to cover the cost of returning the products to Little Fit